The trick of change within your business.

Warsan Garrow
4 min readJan 7, 2023

Not everyone applauds change or welcomes company policy changes or workplace procedures. Though most people like routine, others can get bored as they require regular intellectual stimuli. And as a business owner, you ought to make changes from time to time to keep up with market developments. Another thing you’d want to prevent at all costs is for your personnel to become very comfortable. Comfort means boredom; thus, they will not be of much value to your business anymore. Employing people means having knowledge of their skillset and what they are capable of. You are not running a charity; thus, slacking should be unacceptable. They must continuously enrich their knowledge and utilise it while on the job. You need to be able to trust and rely on their ability to initiate and suggest ideas for improvement.

As discussed earlier, change is good, especially if you are a business owner. Striving for profit is anticipation of expectations and challenges of the future.
But change requires taking people with you; thus, communication skills are decisive. You also need to rely on more than just communication alone. Thus, a bit of convincing power is essential. Your staff and co-workers need to know their presence is appreciated and that their input matters.
It is now up to you to introduce and announce the changing business course. To do so successfully, your staff must know where they stand within your business and how their input affects possible change. More importantly, how much of their ideas are coming with them and where the business is going. You gain with transparent communication during information supply in times of change.

Another vital aspect when implementing change is to test it first with your employees. Therefore, inquire if you have to about the need for change and how much of it is possibly required. Signs of dissatisfaction indicate that something needs to be done differently.

Knowledge of your staff means you know where to extract meaningful information from and which department you should engage more in your new ideas/project or an entire business strategy.

At times, the pressure must be increased on the current situation to get people along with changing policies. A clear description or a visual presentation of the desired outcome can help. More on why that is better than the current state the business is in is also required. Employees are not keen on uncertainty. When a picture is painted with tangible and realistic outcomes, the steps toward achieving that goal must be definite and clear.

Those assigned to lead a project or the business owners need to ensure they have a compelling vision ahead that will improve their staff’s office working lives. That clear vision shall automatically continue to their private lives; thus, they and their families will significantly benefit from the changes made on the job.
Your end game is to take your employees with you. Everyone needs to be convines of the good these changes shall bring. If you fail in this process, you might have to let people go, or you will have grouchy employees for a long time ahead.

But a leader that is switched on knows how to find and apply the right amount of knowledge at the right time.

Next to the involvement of employees, keep communication lines short. Most people like to be part of something. Thus, those you allow to think along and be part of the changing process are less likely to oppose their own ideas. Here is where you enter the path of less resistance. Most working professionals are competent and like to overestimate their ideas or abilities. Nevertheless, it is a starting point and something you can build from, so appreciate it regardless. More than half of great ideas can result in brilliant outcomes.

Keep things complicated to a certain extent; otherwise, you’d make it too easy for others to run with your ideas. Another thing that business owners need to be mindful of is the complexity-degree of change. Something that has been proven through research; implementing small-scale growth changes vs significant complex changes at once. People tend to adapt quickly to complicated large-scale changes than slowly adjust to slow growth changes.
One thing we can derive from human behaviour is that people are willing to prove their worth hence why they are more likely to work harder at understanding complex changes than gradually adjust to minor growth changes. Today’s humans are also impatient, thus the preference for instant change and tangible results rather than patiently waiting for the effect of minor changes. Besides that, the first results can serve to silence the critics and get them on board the course. Results support the change you have envisioned already, and it is only logical that some need some extra convincing. You’ll find that most of your employees will recognise that results require sacrifice.

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Warsan Garrow

Observer, Critical Thinker, General Enthusiast & Passionate writer❣ My work is intended for educational purposes.